Log in
Tap to pay. Send money fast.
Simpler ways to pay and send money
Tap your phone. Tap your card. Or send money in seconds. From quick checkouts to paying friends, everything flows faster with Apple Pay, Google Pay, and the apps you already use. No extra steps. No slowdown.
Sending money to another Citadel member? Skip the apps—use Member to Member transfer.
Tap to pay with your card or phone
Tap your Citadel card at checkout for a fast, secure way to pay—no swiping or inserting needed. Just hold your card near the reader anywhere you see the contactless symbol and you’re done in seconds.
You can also tap your phone using Apple Pay or Google Pay for the same quick, secure experience—no card required. With your digital wallet, you can even check out online or in apps without entering your card details.
Add your cards to your digital wallet
Add your card once and you’re ready to tap, pay, and check out in seconds.
- Tap and go—no swiping or inserting
- Your card number stays protected
- Use it in stores, in apps, or online (where accepted)
The easiest way to add your Citadel debit or credit card to a digital wallet is by using the Citadel Mobile App, available for download from the App Store or Google Play.
- Log in to your Citadel Mobile App
- Select your card
- Tap Card Services
- Choose Apple Pay or Google Wallet and follow the prompts
You may be required to verify your identity before adding your card. If Apple Pay doesn’t accept your card right away, see our Apple Pay troubleshooting tips.
If you prefer, you can log into your digital wallet app and load your Citadel card from there.
Did you know? If you’re getting a new or replacement Citadel card, there’s no need to wait for it to arrive. Your card details are often available right away in Online & Mobile Banking—so you can add it to Apple Pay or Google Pay and start using it in seconds.
Make every tap more rewarding.
Compare Credit CardsAdd your cards to your payment apps
You can connect your Citadel debit card or account to popular apps like Venmo and PayPal to send money, make purchases, and manage payments your way. Just follow the setup steps within the app to securely link your account.
Good to know:
- These are third party apps, so any payment issues or disputes must be handled directly through the app (like Venmo or PayPal).
- Fees may apply depending on the app and how you send money (for example, some apps charge for credit card payments). Citadel does not charge a fee for our members to use payment apps or digital wallets.
- App features and steps can change—check the app’s help center for the latest info.
Note: Citadel does not offer Zelle. You can still send money quickly using Member to Member transfer or other payment apps like Venmo and PayPal.
However you pay—tap, send, or shop online—your card stays in your control. Use Card Controls in Online & Mobile Banking to turn your card on or off anytime.