Meet Our CEO

Bill Brown, Citadel’s President & CEO

Bill Brown is the President and CEO of Citadel Credit Union, one of the Greater Philadelphia area's largest credit unions. Citadel proudly serves more than 270,000 members across Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia counties, with over $6.4 billion in assets. Under Bill’s leadership, Citadel is focused on delivering financial strength, innovation, and long-term value to its members and communities.

Since joining Citadel in late 2023, Bill has prioritized expanding community impact, enhancing the member experience, and growing the organization's reach and capabilities. He was drawn to Citadel for its strong values, people-first culture, and deep local roots, seeing it as a rare opportunity to lead an organization that is both mission-driven and primed for strategic growth.

With over 25 years of leadership experience in financial services, Bill has held senior executive roles at global banks, regional financial institutions, and community-focused organizations. His expertise spans retail and digital banking, business and wealth management, consumer lending, and operational risk.

A U.S. Navy veteran, Bill served eight years as a Naval Flight Officer and Foreign Affairs Officer at the Pentagon. He holds a BA in International Relations with a minor in Geography from Boston University and maintains FINRA Series 7, 24, 63, and 65 licenses.

Throughout his career, Bill has been recognized for building high-performing teams, leading cultural transformation, and mentoring future leaders. Under his guidance, Citadel continues to strengthen its focus on financial wellness and regional impact while positioning itself for long-term success.

"What attracted me to Citadel was the genuine care this organization shows for its members and its people. It's a values-based culture that wants to do right by the community and has the scale and strength to make a real impact. That combination is special." - Bill Brown