Other Ways to Bank With Us

In addition to Online & Mobile Banking, stopping by a branch, and chatting with our virtual assistant Adel, we have other ways to make banking easier depending on your needs and preferences.

Bank Your Way: Online, Mobile, or In-Person with Citadel

We're here to help with all things banking, from everyday transactions to account opening, loans, insurance, and planning for the future. In addition to Online & Mobile Banking, stopping by one of our branches, and chatting online or on the phone with our virtual assistant Adel, you can also bank with Citadel by utilizing our Express Banking machines, scheduling an appointment online, or chatting face-to-face online with Video Connect. We make it easy to manage your money whenever and wherever you need to.

Express Banking +

Citadel Express Banking is available inside and outside most of our branches. It's like an ATM, only it does much more. Get 24/7/365 access to all your accounts, make deposits, loan payments, get cash, and more.

View Locations

Video Connect +

With Citadel's Video Connect, you can video chat face-to-face with a local member of our team using your computer or mobile device. Our experts can help with nearly any task you would typically complete in a branch.

Chat Now

Online Appointment Scheduling +

We know your time is valuable, so we’ve made it easy to schedule an appointment with our team whenever and wherever it's convenient for you. You choose the day, time, location, and service you need, and we'll send you a confirmation and friendly appointment reminders. You can also adjust if anything changes.

Schedule Appointment

ATMs +

Citadel ATMs are available at all branches. Make withdrawals or deposits, check your balances, or transfer funds to your other Citadel accounts.

Find an ATM

Citadel Branches +

Enjoy personalized service, get financial advice, make complex transactions, and establish a community connection at any of our branches. Find the location nearest you and stop in if you need to.

FIND MY BRANCH

Online & Mobile Banking +

View your account history, make transfers or mobile check deposits, pay bills, view e-statements, access personal banking tools, and set up card controls and account alerts all on our secure platform.

Learn More

Why Choose Citadel?

Citadel is a not-for-profit credit union that exists to serve the people, businesses, and neighborhoods of Greater Philadelphia, so they can prosper.

Here’s why you should join us:

Better rates & low (or no!) fees
No tricks or hidden selling tactics
Personalized banking experiences, online & in-person
Open to anyone who lives or spends time in Southeast PA
All you need to do is open a $5 savings account to join

Have you tried Online & Mobile Banking?

Check it out