Citadel is aware of recent news regarding the collapse of two major U.S. banks, and we assure our members that we remain in a safe and sound financial position. Learn more about how your funds are protected.

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Your security and privacy are our number one priority. If your request is account related, please reach out using our Secure Messages in Online and Mobile Banking. If you need immediate assistance, please call us at (800) 666-0191 or feel free to open a Web Chat with our representatives.

General inquiries are typically responded to within 24-48 hours.


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