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Bank Accounts, Credit Cards & Digital Tools
Citadel offers convenient, simple and free banking solutions that make your experience more valuable and rewarding. Choose from credit cards with low interest rates and cash back and checking accounts loaded with debit card rewards you can earn from everyday spending.
You can bank with us at any time, from anywhere with Citadel’s online and mobile banking solutions. If you’d rather come in and bank face-to-face, we’re conveniently located near you. Can't make it into a branch? Schedule an appointment with a local Citadel team member in-person or over the phone.
Learn more about Citadel's credit cards with low interest, checking accounts, cash back rewards, and more by contacting us today!
Citadel’s checking accounts offer 24/7 account management with online bill pay, mobile deposit, account alerts, and more. Compare the benefits of each Citadel Checking Account to find the right one for you.
Help your teenager get real world ready with a free debit card starting at age 13. Practice everyday saving and spending skills, and monitor activity in Online & Mobile Banking.
Choosing the credit card that makes financial sense is easy when you compare Citadel's Mastercard® credit cards. You get low rates, security, and rewards—no matter which you choose.
Citadel offers a variety of credit card rewards and redemption options. Learn more about the types of rewards available and how to redeem.
Contactless payments make paying faster, easier, and more secure. Simply tap to pay with your Citadel debit or credit card at checkout when you’re on-the-go.
Citadel’s virtual assistant, Adel, is available to chat with you from our website or by phone 24/7. You can find Adel via the chat icon in the bottom right of your screen on CitadelBanking.com, or call (800) 666-0191 to bank by phone.
Online Banking & the Citadel Mobile App makes it easy to see your account balances, transaction history, and make transfers whenever you need to.
Citadel offers Express Banking Machines, letting customers transact conveniently and securely. Learn more about how our Express Banking offers more than the typical ATM.
Connect with us from the comfort of home with our secure, video banking tool. Chat face-to-face with a representative using your computer or mobile device. Learn more.
Book an appointment with a local Citadel Team member in-person or over the phone. We look forward to meeting with you!
Citadel is a not-for-profit credit union that exists to serve the people, businesses, and neighborhoods of Greater Philadelphia, so they can prosper.
Here’s why you should join us:
Better rates & low (or no!) fees
No tricks or hidden selling tactics
Personalized banking experiences, online & in-person
Open to anyone who lives or spends time in Southeast PA
All you need to do is open a $5 savings account to join
“I appreciate the cutting-edge and forward-thinking advantages of being a Citadel member. My husband belongs to another credit union, but with Citadel's new Money Manager feature I can access both with just one sign-in, which makes my life so much easier! I continue to go to the branch to have a human person service my banking needs. The Springfield Branch personnel is an awesome group who put Citadel on the map with their personal service! That human touch cannot be replaced with automation.”
“I have been a Citadel member 20+ years. I have never had a an issue that was not handled immediately. The customer service is amazing! Online Banking is super simple and easy to use. I do 90% of my banking online or using the Citadel app. Anytime banking conversations arise I praise Citadel and try to convert all my friends and family to Citadel!”
“The website is easy to use for both my account information and to find general information about Citadel. I also use the mobile app, which is also very intuitive to use.”
“I find it very easy and convenient to check our account, which I do often. I love Online Banking and the convenience it offers, plus the fact that I am able to so 24/7.”
“I have been with Citadel since 1990 and have had nothing but great experiences and great service. Their Online Banking tools have made banking a dream. Citadel strives to improve services all the time. I will never bank anywhere else.”
Citadel's Video Specialists are just a few clicks away with Video Connect. Skip the trip to the branch office and video chat safely and securely from your preferred location. Learn More.
On your laptop, desktop, or mobile device, our Video Specialists can help you complete almost any banking-related task:
✔ Open a new account
✔ Add a product to a current account
✔ Apply for a loan
✔ Talk to a business banking expert
