Account Management Tools
Member Services
At Citadel, convenience is a cornerstone. That’s why we’ve put everyday account management tools right here, at your fingertips.
Loan Payments
Citadel offers a number of secure and convenient ways for you to make your loan payments.
Refer-a-Friend
Citadel members can earn $50 with a qualified referral. Get rewarded for your loyalty.
Security
Protecting our members' financial security is a top priority at Citadel. Stay up to date on the latest scams, and contact us if you think you're a victim.
Municipal Accounts
We offer a full suite of municipal deposit products to meet your organization’s daily transactional needs and short- and long-term investment goals. Learn more.
Card Rewards
Learn how easy it is to redeem points earned with your Citadel Debit MasterCard, Citadel Rewards MasterCard, or Citadel World MasterCard.
Death of a Family Member
In the event a family member passes away, Citadel will work with the authorized party to ensure decedent accounts are handled appropriately and the necessary transactions occur. Learn more.
Email Us
Citadel Home Help
Citadel Home Help es una iniciativa diseñada para promover la compra de vivienda entre solicitantes elegibles en comunidades que califican en Filadelfia.
Servicios de Citadel
Trust & Will Discount
Citadel members get 20% off estate planning with Trust & Will. Here's how it works.