Account Management Tools
At Citadel, convenience is a cornerstone. That’s why we’ve put everyday account management tools right here, at your fingertips.
Citadel offers a number of secure and convenient ways for you to make your loan payments.
Refer a Friend
Citadel members can earn $50 with a qualified referral. Get rewarded for your loyalty
Mortgage Servicing Questions
Looking to access account information, explore payment options, or find answers about your balances or homeowners insurance? We're here to help.
Redeem Rewards Points
Learn how easy it is to redeem points earned with your Citadel Debit MasterCard, Citadel Rewards MasterCard, or Citadel World MasterCard.
Death of a Family Member
In the event a family member passes away, Citadel will work with the authorized party to ensure decedent accounts are handled appropriately and the necessary transactions occur. Learn more.
With your Visa® Gift Card, you can use your make purchases online, by phone, or in person at any of the merchants that accept debit cards. Check your balance today!