Auto Loan Customer Center

The Credit Union Difference

At Citadel, we don’t have stockholders. We are a credit union and our fundamental goal is to serve our members. Since you have financed your auto loan with Citadel, you now are a member of the credit union. Every dollar gets reinvested back to you. Citadel not only provides great auto loan rates and low fees, but we also give you personalized service. Now that you are a member, you automatically have access to even more great products and services. In addition, our experienced customer support team can assist you with calculating auto loan payments, discuss any new car loan rates Citadel has to offer and much more.

Your Automatic $5 Savings Share

Every credit union member is required to have a savings share. When you opened your auto loan we gave you a complimentary $5.00 savings share. With only a $5.00 minimum deposit you can enjoy all the benefits of membership. This Savings account represents your “Share” in the credit union, which makes you a part owner of Citadel. You can continue to use this share, but there is no requirement to take any action. If you have any additional questions about this, please contact us.

Why Our Members Matter

Learn more about how a credit union is different from a traditional bank, why our members truly matter, and how they receive the best pricing and service in the area.

Members Matter

We're Much More than Auto Loans

At Citadel, we offer much more than competitive auto loan rates. There are plenty of additional ways Citadel can help you save money and enjoy more financial freedom in your life.

We offer a full suite of personal banking products, including:

• Checking Accounts
• Low-Rate Credit Cards
• High-Rate Savings Accounts
• Personal Loans
• Education Loans
• Mortgages
• IRAs
• Home Equity Loans