
Easy to Manage Banking
“Citadel makes it easy to manage everything from the comfort of my living room couch. The ease of moving funds to accounts and paying a loan installment is simple and secure, and the rate I receive was better then most.”
How do I Make a Payment?
Thank you for choosing Citadel! Whether you have a Citadel account or an account with another financial institution, we offer a number of secure and convenient ways for you to make payments. Choose which type of payment you are looking to make below. whether you're making an online payment or in-person we'll walk you through the different options available.
Need help making a loan payment? Contact us today!
To set up payments from an outside financial institution, you will need Citadel's routing number: 231380104. You will also need your Citadel account number. There are two easy ways to find your account number:
Right at the top of your billing statement you can find your account number. This is also used to Enroll in Online and Mobile Banking. View the example below for reference.
We offer a couple of ways to set up recurring loan payments with Citadel.
Using Online Banking, you can add your external accounts and schedule your payment to recur every month or as a one time payment. Here are the steps to add your external account:
You can also complete our Recurring Automatic Payment Form and send it to us:
Still have questions? Contact Us.
Need to pay bills online? Citadel offers an online payment option for your loan using another institution's debit card or eCheck. This is a great option if you need to make a payment right away. Payments are accepted and posted 7 days a week, 365 days a year and will post at approximately 9:00 p.m. every day.
Please use the full account number as it appears on your Billing Statement to complete your payment: Example: 0000123456-0001
Still have questions? Contact Us.
Citadel’s Online and Mobile Banking is the easiest and most flexible payment option. Once enrolled, you can schedule your loan payment from any financial institution or pay directly from your existing Citadel account.
As an existing Citadel account holder, making your loan payment is simple and easy! Just select 'Loans' from the main menu, then 'Loan Payments' from the list.
Using Online Banking, you can add your external accounts and schedule your payment to recur every month or as a one time payment. Once your External Account is added, it will appear in your account list. Here are the steps to add your external account:
IMPORTANT: Your six-digit account number is required to enroll in Online and Mobile Banking. You can find your account number on your Billing Statement. See example below.
Please note that you will need the six numbers between the first four zeroes and the last four zeroes listed in the account number displayed on the billing statement. Example: 0000-111111-0000.
Simply download the app from the Google Play or iTunes store and click the enroll option.
Still have questions? Manage your loans quickly and easily in Online Banking. Enroll Now!
Citadel is just around the corner, so banking with us is always convenient! We gave several locations. Stop by any Citadel branch to make your payment. We would love to see you!
Our Branch Locator tool is built to help you find a location near you quickly and easily. Or view a list of all our locations.
Still have questions? Contact Us.
Citadel
P.O. Box 650
Exton, PA 19341
Still have questions? Contact Us.