Easy to Manage Banking
“Citadel makes it easy to manage everything from the comfort of my living room couch. The ease of moving funds to accounts and paying a loan installment is simple and secure, and the rate I receive was better then most.”
How do I Make a Payment?
Tell us a little about how you would like to pay your loan and we'll give you the details you need to make your payment quickly and easily.
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What would you like to pay today?
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Are you a current Citadel customer?
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What is your payment method preference?
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Make a Payment
Whether it’s your auto loan, mortgage, or personal loan, Citadel offers several payment options.
Set Up Automatic Payments
Set up automatic payments with Online Banking and the Citadel Mobile App. Easily manage your loan(s) 24/7 from anywhere. Plus, with Plaid integration, connecting your deposit account is seamless. Enroll now!
✔ Instant account authentication (no micro deposits)
✔ Schedule automatic recurring payments each month with ACH
One-Time Payments
Need to make a payment quickly? Our Express Pay options are designed to help you make a one-time payment as fast as possible with a debit or eCheck. Please note: A fee applies to each of these payment methods.
| Express Pay Option | How to Pay | Fee Applied |
| Online | Pay Now | $2.75 |
| Self-Pay by Phone | Call (877) 909-5685 | $2.95 |
| Pay by Phone with a Representative | Call (800) 666-0191 | $5.50 |
Easily make quick payments online with Express Pay for a small fee:
Other Ways to Pay
Pay at a Branch
Make your payment in-person at any of our convenient branch locations using our free, self-serve Citadel Express Banking machines. If you need assistance, a member of our team will be happy to help during business hours. Find a branch near you today!
Online Payments from Another Institution
Simply follow your bank or credit union’s instructions for setting up online payments, and look for your Citadel Account Number on your most recent billing statement.
Make a payment online using Citadel's Online and Mobile Banking app.
Get StartedHear From Our Customers
Frequently Asked Questions
What is Citadel's Routing Number?
Citadel's routing number is 231380104.
Where can I find my loan payment amount and due date in Online and Mobile Banking?
Your loan Due Date is shown on the Account Overview screen as soon as you login. You can access your Loan Payment amount from the loan account details screen. Simply select the loan you would like to review to see loan details including payment amount, interest rate, last payment date and more.
How can I find a branch to make my loan payment?
Citadel is just around the corner, so banking with us is always convenient! We gave several locations. Stop by any Citadel branch to make your payment. We would love to see you!
Our Branch Locator tool is built to help you find a location near you quickly and easily. Or view a list of all our locations.
Still have questions? Visit our help center.
