How do I Make a Payment?

Tell us a little about how you would like to pay your loan and we'll give you the details you need to make your payment quickly and easily.

car payment citadel loan payment

Make a Payment

Whether it’s your auto loan, mortgage, or personal loan, Citadel offers several payment options.

Set Up Automatic Payments

Set up automatic payments with Online Banking and the Citadel Mobile App. Easily manage your loan(s) 24/7 from anywhere. Plus, with Plaid integration, connecting your deposit account is seamless. Enroll now!

✔ Instant account authentication (no micro deposits)
✔ Schedule automatic recurring payments each month with ACH

Plaid Online Integration

One-Time Payments

Need to make a payment quickly? Our Express Pay options are designed to help you make a one-time payment as fast as possible with a debit or eCheck. Please note: A fee applies to each of these payment methods.

Express Pay Option How to Pay  Fee Applied
Online Pay Now $2.75
Self-Pay by Phone Call (877) 909-5685 $2.95
Pay by Phone with a Representative Call (800) 666-0191 $5.50

Easily make quick payments online with Express Pay for a small fee:

Express Payments

Other Ways to Pay

Pay at a Branch

Make your payment in-person at any of our convenient branch locations using our free, self-serve Citadel Express Banking machines. If you need assistance, a member of our team will be happy to help during business hours. Find a branch near you today!

Online Payments from Another Institution

Simply follow your bank or credit union’s instructions for setting up online payments, and look for your Citadel Account Number on your most recent billing statement.

Make a payment online using Citadel's Online and Mobile Banking app.

Get Started

Hear From Our Customers

Frequently Asked Questions

What is Citadel's Routing Number?
Citadel's routing number is 231380104.
Where can I find my loan payment amount and due date in Online and Mobile Banking?
Your loan Due Date is shown on the Account Overview screen as soon as you login.  You can access your Loan Payment amount from the loan account details screen. Simply select the loan you would like to review to see loan details including payment amount, interest rate, last payment date and more.
How can I find a branch to make my loan payment?

Citadel is just around the corner, so banking with us is always convenient! We gave several locations. Stop by any Citadel branch to make your payment. We would love to see you!

Our Branch Locator tool is built to help you find a location near you quickly and easily. Or view a list of all our locations.


Still have questions? Visit our help center.