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Securing Your Accounts
Security
Are You Seeing Suspicious Activity on Your Accounts?
Citadel is dedicated to protecting the privacy and security of our members. If you think you may have been the target of a potential scam or are seeing fraudulent charges on your account(s), please contact us immediately at (800) 666-0191, visit a branch, or speak to a representative virtually via Video Chat.
We also recommend that you immediately turn off any debit or credit cards associated with your account through Online & Mobile Banking, continue to closely monitor your credit, and set up custom account alerts to ensure no other fraudulent transactions are taking place.
Let’s Fight Fraud Together
With fraudsters working around the clock to hack into your accounts, keeping your financial and personal information secure has become a full-time job. That’s why Citadel will always work with you to fight against fraud. Below you’ll find helpful information on what you can do to prevent fraud, how exactly Citadel protects your accounts, and the types of scams that are currently being used today.
Trending Scams & Recent Alerts
How To Protect Your Business from Scams & Cyber Threats
Scammers target businesses and their employees in a variety of ways to try and gain access to personal financial information. Here are some common scams and red flags to know.
Beware of One-Time Password Scams
One-Time Passwords are a security feature designed to authenticate a transaction or a user’s login, but unfortunately fraudsters are creating scams to use them to steal your money.
5 AI Scams to Be Aware Of
Many people have fallen victim to Artificial Intelligence scams and have lost thousands of dollars. Here's 5 recent AI scams to be aware of and a few tips for protecting yourself.
How to Protect Yourself from Impersonation Scams
Impersonator scams are when fraudsters try to trick victims into thinking they’re from a trusted organization to take your money. Here are the 3 most common types to look out for.
