The Checking Account that Maximizes Your Cash Back
Cashback Rewards Checking
With our Cashback Rewards Checking account, you'll earn 1% cash back on all purchases up to $120 per year.2 You can manage your money 24/7 with free Online & Mobile Banking, and you'll also get free ATM transactions3 and automatic overdraft transfers.4 Right now, you'll also get a boost to your budget with a $350 bonus* when you use promo code SEPT2435013 by December 31, 2024. Once your account's been open for 90 days and you've set up qualifying direct deposit(s) totaling $2,000 or more, your bonus will be deposited.*
New to Citadel? You can open an account online in minutes by answering a few simple questions. Get started here.
Already a member? You can open a new account in Online & Mobile Banking. Not enrolled yet? Enroll here.
Why Choose Citadel?
Citadel is a not-for-profit credit union that exists to serve the people, businesses, and neighborhoods of Greater Philadelphia, so they can prosper.
Here’s why you should join us:
Better rates & low (or no!) fees
No tricks or hidden selling tactics
Personalized banking experiences, online & in-person
Open to anyone who lives or spends time in Southeast PA
All you need to do is open a $5 savings account to join
See How We Compare:
Apply Online in Minutes
It's fast and free! Open your new Cashback Rewards Checking Account today.
Set up Direct Deposit
Download our form and have your Direct Deposit sent to your new Citadel Cashback Rewards Checking Account.
Get Real World Ready
Available for teens starting at age 13 with no monthly service fees until age 21.
Additional Features
- Contactless Debit Card - simply Tap & Go™ wherever you see the contactless symbol at checkout
- Enjoy all of the great Mastercard benefits. Use it at ATMs and everywhere Mastercard is accepted
- Set up card controls and account alerts in Online & Mobile Banking
- Redeem available Cashback Rewards at any time or automatically on your account opening anniversary
- No monthly fees when you meet one of the account requirements2
- No fees or surcharges at Citadel branch locations and ATMs
- Free financial wellness tools, savings goals, credit score monitoring, and budgeting in Online & Mobile Banking
- Easy, secure mobile deposits with the Citadel Mobile App
- No Citadel ATM Withdrawal or Balance Inquiry Fees at any ATM
- Free overdraft transfer from your savings or loan account4
- Same day issuing of debit and credit cards at most Citadel branch locations
Cashback Rewards Checking Rate
APY = Annual Percentage Yield. Read Full Disclosures.
Already have Citadel checking? Refer a friend!
Here's HowFees
$10
Monthly service fee, if account requirements are not met; waived for 60 days following account opening2 (excludes ages under 21)
$2
Paper account statement fee (waived for 60 days following account opening; after 60 days waived for members under age 21 and 70+)
$5
Monthly Inactivity Fee5
$33
Courtesy Pay overdraft protection fee4
$33
Non-sufficient funds (NSF) fee
Frequently Asked Questions
Available Cashback Rewards can be redeemed through Online Banking or our Mobile App. You can also call or visit CitadelBanking.com to redeem your Cashback Rewards.
When you choose to redeem, the full balance of available cash back must be redeemed and will be instantly deposited into the Cashback Rewards Checking Account. Any Cashback Rewards not redeemed by the account anniversary date will automatically be deposited into your Citadel Cashback Rewards Checking Account during the following statement period.
To redeem online, follow these two easy steps:
- Navigate to your checking account and on the 'Activity' tab select 'Rewards'
- Choose ‘Redeem Rewards’ and the funds are instantly deposited into your Checking Account!
You can convert your current Checking Account to a Cashback Rewards Checking Account through Online and Mobile Banking, by calling Citadel, or visiting us in a branch. Converting your account is easy in Online and Mobile Banking:
- Click into the Checking Account you want to convert.
- From your account details use the 3 dot ellipses menu and select 'Switch Account Type'
- Confirm your account details, and you’re done!
Your account number and card number will stay the same.
Members can withdrawal funds of up to $600 per day for ATM withdrawals that includes any surcharge fees. For example, if you wish to takeout $600 and the ATM charges a $3 fee the most you withdrawal is $597.
To avoid any fees, visit any Citadel branch or use our locator tool to help you find your nearest Citadel ATM.
Still have questions? View a complete list of FAQs.
Information accurate as of and is subject to change without notice. All rates expressed as Annual Percentage Yield (APY). Minimum daily balance to earn APY is $5,000. Fees may reduce earnings.
* $350 New Account Cash Bonus (Cashback Rewards and Free Checking Account): Open a new checking account and earn a $350 cash bonus deposit for qualifying direct deposit(s) totaling $2000 or more posting to the new checking account within 90 days of account opening. A qualifying direct deposit is defined as a recurring electronic deposit into checking account of payroll, pension, Social Security, government benefits, or other eligible regular monthly income made through the Automated Clearing House (ACH) network.
Promotional code must be applied at the time of account opening to receive the incentive offer(s), given all requirements above are met. Checking account must be open for 90 days before checking bonus(es) will be awarded. Bonus deposit(s) will be automatically deposited into your Citadel checking account if the account is in good standing at time of incentive processing. Cash bonus is subject to all applicable taxes and are the responsibility of the member. The value of this bonus will be reported to the IRS and the recipient is responsible for any federal, state, or local taxes on this offer.
New account cash bonus offer available to qualified new checking customers only. Customer must not have closed a Citadel checking account within the last 12 months and/or previously received a checking new account bonus. Limit one offer per household per lifetime. Offer may not be combined with any other new account offer. Offer not available for business accounts. New account cash bonus offer expires December 31, 2024, and may be modified or withdrawn at any time.
1 Earn Up to $120 in Cashback Rewards Annually: When Cashback Rewards transaction requirements are met, earn 1% cash back on Citadel debit and/or credit card purchases that post to your account each statement cycle from Citadel debit and/or credit cards linked to your Citadel Cashback Rewards Checking Account. Maximum Cashback Rewards: $10 per month. Cashback Rewards will be calculated at month end on net purchases (purchases minus any credit or returns). Available Cashback Rewards may be redeemed at any time during the year through Online and Mobile Banking or by contacting Citadel. Earned Cashback Rewards can only be deposited to your Cashback Rewards Checking Account. For full Cashback Rewards program details and disclosures, visit CitadelBanking.com/CashbackChecking.
2 To earn Cashback Rewards and avoid $10 monthly service fee, one of the following criteria must be met: Receive monthly qualifying direct deposit(s), as previously defined, totaling $1,000 or more OR maintain average daily balance of $5,000 in your Cashback Rewards Checking Account. Account must be active and in good standing in order to receive Cashback Rewards Checking offers. Not available for business accounts or public funds. Limit to 5 Cashback Rewards Checking accounts per member. A qualifying direct deposit is defined as a recurring direct deposit of payroll, pension, Social Security, Government benefits, or other regular monthly income, electronically deposited into the account. Internal or external transfers from one account to another, mobile deposits, and deposits made at a banking location, ATM, or through Online and Mobile Banking do not qualify as a direct deposit.
3 ATM transactions at non-Citadel ATMs may be subject to a surcharge from the ATM owner.
4 Citadel offers several overdraft protection options including Courtesy Pay and automatic transfers from a Citadel savings or loan account. An overdraft occurs when the available balance in your account is not sufficient to cover a transaction. Citadel offers several options for you to avoid the extra expenses caused by a bounced check or insufficient funds. These include: transferring funds from a Citadel Savings and/or Money Market Account; advancing funds from a Citadel Personal Line of Credit; and Courtesy Pay. Citadel offers Courtesy Pay for its members and may pay overdrafts for the following types of transactions: checks, ACH withdrawals, Bill Payer payments, and/or recurring debit card transactions (e.g., monthly payments debited from your account). As a Citadel member, if you have a checking account and qualify, you will automatically be enrolled in Courtesy Pay when you open your account. You can opt out of Courtesy Pay at any time by contacting us. If you wish to use one of the other options, which may be free or less expensive than Courtesy Pay, you can sign up at any time. We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not pay an overdraft, your transaction will be declined and not paid. If you want to use Courtesy Pay to pay overdrafts for one time, everyday debit card transactions (e.g. Starbucks®, Home Depot®, grocery stores, gas stations, etc.), you must opt in and give us your permission. You can opt in by: completing the opt-in form in Online and Mobile Banking by selecting 'Overdraft Protection' in the main menu; visiting any Citadel Branch; calling Citadel toll free at 800-666-0191; or you cannot use Courtesy Pay to pay for overdrafts on ATM withdrawals. For a complete list of fees associated with overdrafts, please refer to Citadel’s fee schedule.
When you use Courtesy Pay, we will charge you a fee of $33 each time we pay an overdraft. We will limit to 5 the total number of Courtesy Pay Fees and Insufficient Funds Fees charged on any one calendar day. Once you have overdrawn your account, you must bring it to a positive balance as soon as possible. Citadel will close and charge off overdrawn member deposit accounts that have a negative balance for more than 60 days. For the purpose of making the decision to pay or return a check or ACH transaction and to charge a fee, we treat each original presentment and representment as an individual transaction. See the General Terms Applicable to All Accounts in the Membership Agreement and Disclosures for details on how we process insufficient funds and overdraft items.
5 A $5 monthly inactivity fee will apply if there is no activity on any Citadel account for one year – this fee is waived if combined balance of all deposit accounts is $500 or more. Fee does not apply to primary account holders less than 13 years of age. Inactivity is defined as a 365-day period during which there were no customer-initiated transactions on any Citadel account.