Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Explore Your Reward Options

Enjoy a variety of credit card rewards options and an always-simple redemption process.

Cashback Mall Rewards Mastercard Rewards

Credit Card Rewards

No matter which rewards card you have, redeeming your Citadel credit card rewards is simple. Cash Rewards cardholders can easily redeem cash back or shop through the Cash Back Mall, and Business, Rewards and World cardholders can choose between travel, cash back, merchandise, and more. Start rewarding yourself today!

Shop in the Cash Back Mall

Earn even more cash back with your Citadel Cash Rewards Mastercard when you shop at our Cash Back Mall.

Citadel Mastercard Rewards

 Redeem for cash, travel, merchandise, gift cards, and more with Citadel Mastercard Rewards. 

Manage Mastercard Rewards

Manage, redeem, and transfer rewards points through Mastercard Rewards.

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Citadel Mastercard Rewards

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Contactless Payments & Mobile Wallets

Contactless payments make paying faster, easier, and more secure. Simply tap to pay with your Citadel debit or credit card at checkout when you’re on-the-go.

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Citadel Mastercard Rewards

 Redeem for cash, travel, merchandise, gift cards, and more with Citadel Mastercard Rewards. 
Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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