“Citadel has been outstanding! If I ever have any difficulties or need help, all I have to do is call or drive over. They're only five minutes away. Maria and KC, at Harleysville, have been magnificent in helping me log on to online banking. ”

“My online experience was great. The website is very convenient! ”

“Online Banking is an efficient way to manage banking needs. It is very reliable.”

“The customer service rep I worked with was friendly and eager to resolve my issues.”

“Citadel has great customer service. It’s a pleasure to work with their associates. ”

“I love Citadel Federal Credit Union and I always strongly encourage family and friends to join. ”

“My experiences with Citadel, whether online, in-person, or over the phone have all been truly exceptional. ”

“Citadel keeps me well-informed either by phone calls (gentle reminders which I love), or by email through my personal email address or through messages that I can read when I go online to review my account.”

“My account is very well-protected and when I go out of town I get an alert if and when my card is used in a state that is inconsistent with my pattern. I can't imagine banking anywhere else! Thanks for being you and continuing to provide such exceptional service! ”

“I use online banking all the time, I love it. ”

“Mobile Banking is so easy and it's there on your phone! No more talking to an automatic system! ”

“The mobile app is excellent!”

“The person I emailed was so kind and really worked hard to help me get a loan so that I could take my family on vacation. ”

“What I like about Citadel is that they work with you even if it seems as though it's not going to work. My representative thought outside of the box and was able to assist me. I appreciate the effort she made in helping me accomplish my goal. ”