Latest Updates on COVID-19
UPDATE: Beginning Monday, March 23 we will have modified branch hours. Review details and our latest update on COVID-19. Learn More
How do I set up recurring loan payments from another financial institution?
Frequently Asked Question
To set up payments from an outside financial institution, you will need Citadel's routing number: 231380104. You will also need your Citadel account number. There are two easy ways to find your account number:
Right at the top of your billing statement you can find your account number. This is also used to Enroll in Online and Mobile Banking. View the example below for reference.
Online and Mobile Banking:
- Login to Online Banking
- Select the loan you would like to review
- At the top of the Loan History, you will see all account details, including your account number.