Frequently Asked Question
We are sorry to see you go. To close your Citadel account, please let us know through one of the following:
• Send us a secure message in Online & Mobile Banking
• Call Member Care at (800)-666-0191
For your protection, accounts cannot be closed via our chatbot, Adel.
By proceeding, please note you will be leaving Citadel’s website. This linked site is not operated or monitored by Citadel Credit Union and our privacy and security policies do not apply. Citadel is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, accuracy, products, or services that are offered or expressed on other websites.
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