What if I see unusual activity on my card?

If you notice unusual or unauthorized charges on your account, let us know immediately by using Online & Mobile Banking or the number on the back of your card.

Taking fast action helps stop unauthorized transactions and protect your account.

What to do right away:

• Report the activity immediately in Online & Mobile Banking
• Use card controls to temporarily turn your card off to prevent new purchases
• Review your recent transactions and note anything unfamiliar

Additional ways to protect your account:

• Turn on account alerts to get notified of new activity
• If your information may have been compromised, update your passwords and review your security settings
• Monitor your accounts closely for additional unauthorized charges

We’ll work with you to investigate the issue, secure your account, and help prevent further fraud.

For more important information on how to protect yourself and your private financial information, check out our Security resources.