Security Alert: Scammers are impersonating Citadel on WhatsApp and other messaging apps to trick members into sharing personal information.
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Frequently Asked Question
You can report all debit and credit cards lost or stolen by accessing the 'Card Services' menu from the account history. You may also request a new card to be sent automatically.
If you have requested a new card to be issued, you will receive within 7-10 business days. If you don't have access to Online & Mobile Banking, Contact Citadel immediately to report your card lost or stolen at (800) 666-0191.
By proceeding, please note you will be leaving Citadel’s website. This linked site is not operated or monitored by Citadel Credit Union and our privacy and security policies do not apply. Citadel is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, accuracy, products, or services that are offered or expressed on other websites.
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