Scheduled Maintenance Notice: Online & Mobile Banking will be unavailable overnight Saturday into Sunday, from 12:00 a.m. to 7:00 a.m. on October 18, 2026, due to planned system maintenance. We apologize for any inconvenience and appreciate your patience.

How do I Make a Payment?

Tell us a little about how you would like to pay your loan and we'll give you the details you need to make your payment quickly and easily.

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Payments Tool

Whether it's your auto loan, mortgage, or personal loan, Citadel offers several payment options. We've created this quick quiz to help guide you to your preferred payment method.

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Adel, Our Virtual Assistant

Citadel’s virtual assistant, Adel, is available to chat with you from our website or by phone 24/7. You can find Adel via the chat icon in the bottom right of your screen on CitadelBanking.com, or call (800) 666-0191 to bank by phone.

News

Citadel Credit Union Enhances Online Account Opening

Citadel Credit Union recently announced a partnership with Terafina to create a new, streamlined online account opening experience for current and new members.

News

Citadel Credit Union Unveils New Brand

Citadel has unveiled its refreshed brand that commits to the community we are all “Building Strength Together.” Explore the new logo, look, and more.

Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

Customer Service

Live Video Call

WAYS TO CONNECT

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