Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
If you already have an Ultimate Growth Checking Account, you can view your current tier in your dashboard when you log in to Online & Mobile Banking. Your tier will also be displayed on your account statement each month. Your tier will be automatically adjusted each month based on the combined 3-month average daily balance of all Ultimate Growth Checking Accounts on the same unique account number.
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