How do I request Private Mortgage Insurance (PMI) be removed?

Frequently Asked Question

If you think you meet the all of the requirements for eliminating PMI, please send your written request to mortgageservicing@citadelbanking.com or mail to:

Citadel Federal Credit Union
Attention: Mortgage Servicing
1209 West Chester Pike, Suite 201
West Chester, PA 19382

Please include in the request your name, account #, property address and your authorization for us to charge the fee for home evaluation.

Routing #

231380104

Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

(800) 666-0191

Customer Service

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