Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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When will I receive the title once I pay off my auto loan?

Frequently Asked Question

You will receive your title within 30 days of paying off your loan. For any auto title questions, please contact us at TitlesAdministration@citadelbanking.com