Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home. Learn More

What should I do next?

Frequently Asked Question

Review the notice to understand the reasons for the decrease, monitor your credit report, pay down balances where possible, and continue making payments on time.

top