Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Am I able to earn loyalty points when using Google Pay?

Frequently Asked Question

Yes. In addition to earning Citadel rewards with every purchase, your loyalty points and offers are automatically applied at checkout when you tap at select merchants.