Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Is there a fee to use any of the Citadel Digital Wallet suite?

Frequently Asked Question

No, there is no fee to utilize any of the digital wallet products, however, standard message and data rates may apply, depending on your data plan.