Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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How do I set up Samsung Pay?

Frequently Asked Question

Download the Samsung Pay app from the Google Play™ Store. If your Citadel card is already linked to your Google account, you can simply add it to the Samsung Pay app by confirming a few details.

  • From the Home screen, touch Apps.
  • Touch Samsung Pay.
  • Touch INSTALL to download the necessary files.
  • If there are updates to the built-in application, touch INSTALL.
  • Touch OPEN to start using Samsung Pay.
  • To add a new card, it’s as simple as snapping a picture.
Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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(800) 666-0191

Customer Service

Live Video Call

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