Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.

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Do I need to be connected to the internet or a cellular network to make a payment?

Frequently Asked Question

Yes. Be aware that message and data rates may apply, depending on your data plan.

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