Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Can I opt out of Citadel's Digital Wallet suite?

Frequently Asked Question

Adding your credit or debit cards to any of our digital wallet products is your choice; you can add and remove cards when needed.