Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
You can use both credit and debit cards safely and securely to make payments online or in store with Apple Pay or other digital wallet apps, such as Samsung or Google Pay. If you need help setting up your Citadel credit or debit card with Apple Pay, here’s how to do it.
Don’t have a Citadel credit card? Find one that works for you by clicking here to compare.
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