How do I switch my current Checking Account to a Cashback Rewards Checking Account?

Frequently Asked Question

You can convert your current Checking Account to a Cashback Rewards Checking Account through Online and Mobile Banking, by calling Citadel, or visiting us in a branch. Converting your account is easy in Online and Mobile Banking:

  1. Click into the Checking Account you want to convert.
  2. From your account details use the 3 dot ellipses menu and select 'Switch Account Type'
  3. Confirm your account details, and you’re done!

Your account number and card number will stay the same.

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