Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Can my Cashback Rewards be deposited into an account other than the Cashback Rewards Checking Account?

Frequently Asked Question

No, but after your Cashback Rewards are deposited into the Citadel Cashback Rewards Checking Account, you may transfer the funds to any account.