Thank you for financing your loan through Citadel! Whether you have a Citadel checking account or a checking account from another financial institution, Citadel offers a number of secure and convenient ways for you to make your payments.
Congratulations on your new loan! Citadel’s Online and Mobile Banking offers you the most convenient and flexible payment options. Once enrolled in Online and Mobile Banking, you can schedule your auto payment from any financial institution or pay directly from your Citadel account with a Citadel checking account. Enrolling is easy and using Online and Mobile Banking is free!
IMPORTANT: Your 6-digit primary savings account number is required to enroll in Online and Mobile Banking. You can find your account number on your Billing Notice. Please note that you will need the six numbers between the first four zeroes and the last four zeroes listed in the account number displayed on the billing statement Example: ####-111111-####. Click or tap the sample billing notice to enlarge the image for more help. See our Online and Mobile Banking FAQ tab below for additional details. New Auto Loan members can also find their account number at the top of their welcome letter.
Set up a recurring electronic payment transfer from a savings or checking account from another financial institution and ensure that your payment is scheduled monthly. Read the “Recurring Payments” tab below for more details and download the Recurring Automatic Payment Form to get started.
Use Express Payments to make any last-minute payments. Make your loan payment using your debit card or by authorizing an eCheck. Consumer loans will incur a $2.95 fee while Real estate loans will incur a $5.95 fee when paying with Express Payments. Read the “Express Payments” tab below for more details or make your secure payment now.
Take your new vehicle for a spin and stop by any Citadel branch to make your payment. We’ll be glad to see you! Read the “ATM & Branch Locator” tab below to learn how to find the closest branch location directly in our mobile app.
Drop your payment in the mail with a check and send it directly to Citadel. Read the “Mail your Payment” tab below for more our mailing address and start mailing your payments to Citadel today.
Mail your payments to:
P.O. Box 650
Exton, PA 19341
Once enrolled in Online and Mobile Banking, you can manage all of your bills on the dates you select all within our secure Bill Payer. Make one-time payments or set up recurring payments. Read the “Bill Payer” tab below of details for more details.
Couldn’t find the answer you were looking for? Visit our Contact Us page and speak to one of our representatives for answers to your questions. We’re here when you need us.