Make A Payment

Your payment. Your choice.

Make your Citadel auto loan, mortgage, personal loan and credit card payments however you like.

More ways to pay.

In person.

Stop by any Citadel branch to make your payment by check, cash, credit card or debit card. We’ll be glad to see you!

Transfer from a Citadel Account.

It’s easy and free to transfer funds from your Citadel checking, savings or money market account to make your loan payment. You can initiate each transfer individually, and funds will be transferred instantly. Or set up recurring transfers to make the same payment amount on the same date every month.

You can initiate transfers several different ways:

  • Log in to Citadel’s online banking, go to the “Transactions” section and click on “Transfer Funds”. Then make a One-Time Transfer or set up a Recurring Transfer.
  • Call Citadel’s Bank by Phone (800) 666-0191
  • Speak personally to a customer service representative at (800) 666-0191

Transfer from an account at another financial institution.

You can transfer funds from another financial institution to pay your Citadel loan. First, set up the other financial institution in Online Banking by going to the “Transaction” section and clicking on “Add an External Account”. After the account has been set up, you can transfer funds to make payments in any amount and at any time. Transfers initiated by 3:00 pm each business day will be credited to your Citadel Loan on the next business day.

You can also set up a recurring transfer from another financial institution through Online Banking, so that the same payment amount is made on the same date every month. Or, you can complete the Recurring Automatic Payment Form and send it to us:

  • By Fax: (610) 466-6419 (ATTN: Support Services)
  • By Mail: 520 Eagleview Boulevard, Exton, PA 19341
  • In person at any Citadel branch

Make a quick payment by credit card, debit card, or eCheck.

Citadel offers you an option if you have cut things a little close and need to make a payment right away. Your payment will be credited the same business day* when you make your payment by 7:00 pm. For just an $7.50 fee, you can pay by credit card, debit card, or transfer from another financial institution by authorizing an eCheck.

Just click Make a Secure Payment, or call us at (800) 666-0191. It’s easy and fast!

*Mortgage payments made via credit card, debit card or transfer from another institution can take up to 48 hours. If you would like to make an immediate Mortgage payment, please contact us at (800) 666-0191, or stop into a branch.

By mail.

Mail your payments to:

  • Citadel
  • P.O. Box 650
  • Exton, PA 19341