Transfer Your Balances With No Fees!
Transferring Your Balance is Easy
Just log in to Online Banking and navigate to your credit card account to select the Card Services tab. Select the Balance Transfer tile and fill out the information to transfer your balance to your Citadel Mastercard® for free. It takes less than 5 minutes!
Or you can video chat, schedule an appointment, call (800) 666-0191, or stop into any branch to complete a balance transfer.
*Offers are subject to credit approval. APR = Annual Percentage Rate. Read Full Disclosures.
Log in to transfer a balance in Online Banking.
Get StartedBalance Transfer Frequently Asked Questions
Yes. balance transfers to a Citadel Mastercard are subject to fees, limits, and interest charges.
- A balance transfer fee of 5% of the amount transferred applies, with a $5 minimum fee. The fee is posted to your account on the same day the balance transfer is processed.
- Balance transfers are subject to a limit of up to 40% of your total credit line. The amount you can transfer will depend on your available credit and account eligibility.
- Balance transfers to a Citadel Mastercard are treated as cash advances, which means interest begins accruing immediately when the transfer is processed.
- Your Citadel account must be in good standing to be eligible for a balance transfer. This includes:
- No negative balances
- No delinquent or charged-off loans
- No unresolved returned deposits or unpaid fees
- You must also maintain a minimum of $1 savings balance
Before submitting a balance transfer request, review your available credit, applicable fees, and interest rate to determine how much you can transfer and what charges may apply.
A balance transfer can help you save money by moving debt from a higher-interest credit card to a lower-rate card. Depending on your card's terms, this may reduce interest charges and allow more of your payment to go toward paying down your balance.
It can also simplify your finances. If you have balances on multiple credit cards, you may be able to combine them into a single account, making payments easier to manage and track.
For some members, a balance transfer can be an effective way to pay off debt faster. Lower interest costs and fewer payments to manage can make it easier to stay on track and work toward financial goals.
Want to learn more? Read What Is a Credit Card Balance Transfer? for a deeper look at how balance transfers work and what to consider before getting started.
Transferring balances to your Citadel Mastercard is simple! Log into Online Banking and navigate to your credit card account and select the Card Services tab. Select the Balance Transfer tile and fill out the information to transfer your balance from an external card to your Citadel Mastercard..
Yes, you will have to pay interest on your Balance Transfer. Transfers to a Citadel Mastercard are treated as cash advances and will begin to accrue interest immediately.
Still have questions? Visit our help center.
Information accurate as of and is subject to change without notice. APR=Annual Percentage Rate. APR will be a variable rate of 15.99%-17-99% for Cash Rewards Mastercard, APR will be a variable rate of 14.99%-17.99% for World Mastercard, APR will be a fixed rate of 9.99%-17.99% for Rewards Card and APR will be a variable rate of 11.99% - 17.99% for Choice Mastercard. All APRs are based on credit worthiness. See product pages for additional information. Offer subject to credit approval. Applicant must be at least 18 years of age. Variable APR is an interest rate that can vary with the market based on the Prime Rate. 1.1% Foreign transaction fee applies for transactions initiated in foreign currencies (excluding World Mastercard). Cash advance fee is 5% of amount advanced ($10 minimum). Late fee is up to $35.00. Returned Check Fee is $25.00. There is no transaction fee for transferring a balance; interest will accrue on any balance transfer in accordance with the Cardholder Terms and Conditions. All terms, including fees and APRs for new transactions, may be subject to change. See Terms and Conditions for details.