Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.
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Frequently Asked Question
Yes, tiers are evaluated monthly, ensuring you’re always getting the most value based on your 3-month average daily balance. The account benefits change along with the tier. The account benefits will always correspond with your current tier.
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