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Can I open a new Free or Cashback Rewards Checking Account?

Frequently Asked Question

Citadel's Free Checking & Cashback Rewards Checking Accounts have been retired as of February 2025. Accountholders can keep their existing accounts or upgrade to Ultimate Growth Checking.

To make the switch, log in to Online & Mobile Banking, then:

  • Select your current checking account from the accounts list
  • Select 'More', then 'Switch Account Type'

Or, you can stop by any branch.

To open a new Ultimate Growth Checking Account, visit CitadelBanking.com/Ultimate

Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

Customer Service

Live Video Call

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