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Citadel will be closed on Monday, February 16, in observance of Presidents’ Day. You can access your accounts anytime through Online & Mobile Banking.

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When does my fee come out of my account?

Frequently Asked Question

The fee will be deducted at time of request from the account of your choice. Skip-a-Pay requests will be denied if there are insufficient funds for fees. If you are paying the fee from an external account, you must transfer the money to your Citadel account before requesting to Skip-a-Pay.

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