Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Will my variable rate increase each time Prime Rate increases?

Frequently Asked Question

Not necessarily. The variable rate may increase after a Prime Rate increase, but that is not a guarantee. Citadel may change the variable rate when there has not been a change to the prime rate.
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