How do I find the maturity date of my Citadel Certificate?

Frequently Asked Question

The easiest way to view Certificate  details, including opening and maturity date, and set up maturity options is by using Online & Mobile Banking.

1. Log into your account and look for the Certificate in your list of accounts - you may need to scroll down to see it.

2. The maturity date can be found under both CD Maturity Options and Account Details.

  • CD Maturity Options will display the maturity date, description, and current rate, and allow you to determine how your Certificate will be disbursed when it matures.
  • Account Details, or Details on mobile, provides that information plus the account number, current and available balance, and dividends earned.

3. You can set your maturity options at any time during the term of the Certificate.

In addition, Citadel will mail a reminder to you approximately two weeks prior to the maturity date.

For help with your Certificate accounts, contact Member Care during business hours at (800) 666-0191 or visit any Citadel branch. You can also send a secure message anytime  through Online & Mobile Banking.

Not enrolled in Online & Mobile Banking? Enroll here.

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