What happens to my Certificate on its maturity date?

Frequently Asked Question

The easiest way to manage your Certificate, including setting up maturity options, is by using Online & Mobile Banking.

  1. Log into your account and look for the certificate in your list of accounts - you may need to scroll down to see it.
  2. Select CD Maturity Options and choose how you would like the funds disbursed when the certificate matures. Maturity options can be set at any time during the term of the certificate.
  • Auto Renew: The entire amount of the matured certificate (original deposit + any earned dividends, minus any penalties or early withdrawals) will be renewed for the same term at the rate current on the maturity date.

For example, a 12-month certificate earning 3.89% APY (Annual Percentage Yield) on a $1,000 investment would earn $38.90 in interest over the year, resulting in a maturity value of $1,038.90. That amount would be rolled into a new 12-month certificate at the rate current on that day.

  • Transfer to an existing account: The entire amount of the matured certificate (original deposit + any earned dividends, minus any penalties or early withdrawals) will be transferred to another one of your accounts that you select from the list.

Please note, there is a 10-day grace period following the maturity date during which changes to the term or deposit amount can be made without penalty.

For help with your certificate accounts, contact Member Care during business hours at (800) 666-0191 or visit any Citadel branch. You can also send a secure message anytime through Online & Mobile Banking.

Not enrolled in Online & Mobile Banking? Enroll here.

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