Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.

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What is changing?

Frequently Asked Question

Citadel is introducing a new brand – meaning our logo, overall look, and tagline will change. These updates reflect our commitment to your banking experience.

Nothing about your account or login information will change. There is no action that you need to take.

For Mobile Banking Customers:

To ensure an easier transition, make sure you have automatic app updates enabled on your mobile device.

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