Introducing Our New Brand
Introducing Citadel Credit Union’s New Brand
We’re your Citadel Credit Union, and we’re here to help you build financial strength – today and tomorrow. Learn more about our new brand and all the ways we’re dedicated to building your financial strength.
Our New Look
To reflect our promise as a member-owned credit union, we’ve introduced a new Citadel logo, look, and tagline to reinforce our commitment to improving banking experiences for everyone. We're excited to reveal our new look that will reflect our organization going forward, and all that it means.
We See a Bright Future
Beyond our new logo, colors, and tagline – learn how we’re helping our members build financial strength and enhancing your experience. We see a bright future, and we’re the partner dedicated to helping families, businesses, and communities prosper.
Hear Our Story
Citadel Credit Union was built on the unshakeable promise to serve those who work to build a better future for us all. We like to consider ourselves the builders of dreams, always helping our members find the strength to move forward.
See What’s Changed
We’re so happy to embark on this journey with you – and excited to reveal our new look to you!
As a not-for-profit credit union, we are committed to a better banking experience to help you build a brighter financial future. Learn More!
Still have questions?
To keep you fully informed, we’ve answered some questions you might have.
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Frequently Asked Questions
As Citadel has grown and evolved over the years to meet the changing needs of our members, so has our brand. Our fresh, new look will better reflect the promise of a great experience for our members and truly aligns with where we are today.
No, Citadel is still owned by its members, and we did not acquire another institution. This is a change of our look, logo, tagline, and we are better defining who we are as a company.
Rest easy knowing that our business and commitment to providing an exceptional member experience remains the same. Plus, we are dedicated to providing competitive rates and expert service. In fact, we’re committed to doing more. And we’ve only just begun.
No, you’ll be able to use your Online and Mobile banking with your same username and password even though things may look different now with our new branding.
For an easier transition, ensure that your mobile device is set to automatically update apps.
Yes. Your account number and our routing number will not change, so any automatic withdrawals or automatic deposits will still go through. You don’t need to do anything.
Still have questions? View a full list of FAQs