Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Pleased be advised, digital account opening will be temporarily unavailable overnight from 1:00 a.m. to 8:00 a.m. for scheduled maintenance. We apologize for any inconvenience.

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Will Fingerprint Login work if I don’t have fingerprints enabled for the Fingerprint Login on my device?

Frequently Asked Question

No, fingerprints must be added to your device within the Settings menu of your iPhone.

Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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(800) 666-0191

Customer Service

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