Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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What if I need immediate access to my mobile deposit?

Frequently Asked Question

If you need immediate access to your funds, we recommend making your deposit at any of our Citadel Branch Locations.