Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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If the device doesn’t recognize my fingerprint, can I still access my account?

Frequently Asked Question

Yes. Users always have the option to login using their Online and Mobile Banking username and password. Simply swipe backward when the app asks for your fingerprint.