If I have fingerprint capability on my device, do I have to use Fingerprint Login to the Citadel mobile banking app?

Frequently Asked Question
No. You can continue to choose your preferred sign in method.
Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.
Branch Hours
Frequently Asked Question
No. You can continue to choose your preferred sign in method.