Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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If I have fingerprint capability on my device, do I have to use Fingerprint Login to the Citadel mobile banking app?

Frequently Asked Question

No. You can continue to choose your preferred sign in method.