What happens if I’ve redeemed Mastercard Rewards points for an eGift Card and I haven’t received a confirmation email or the eCertificate?
![](/images/assets/ico-file--yellow.png)
Frequently Asked Question
Mastercard Rewards confirmation emails or the eCertificate for eGift Cards may go to your Junk or Spam folders. Please be sure to add rewards@notify-email.com to your contact and/or safe senders list.