Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Is there an additional fee for Mastercard Rewards and Pay with Rewards?

Frequently Asked Question

No, there is no additional fee to participate in Mastercard Rewards or use Pay with Rewards. It’s one of the many benefits of being a Citadel cardholder.