Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.
Learn MoreDue to inclement weather, all Citadel branches will open at 10:00 a.m. on Tuesday, January 27, 2026. Account access is available via Online & Mobile Banking or by calling (800) 666-0191.
Frequently Asked Question
Call 866-739-0070 or email loanmanager@citadelbanking.com
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