How can I reach the Citadel Collections Department?

Frequently Asked Question
Call (866) 739-0070 or fax (610) 466-6433.
Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.
Branch Hours
Frequently Asked Question
Call (866) 739-0070 or fax (610) 466-6433.