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How can I reach the Citadel Collections Department?
Frequently Asked Question
Call (866) 739-0070 or fax (610) 466-6433.
Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.
