Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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How am I notified if someone opens an account with my name?

Frequently Asked Question

Credit monitoring provides protection against identity theft by monitoring your credit report for new activity. If and when any new activity occurs, you will receive an alert which has been triggered by a change in your credit file. The alert will provide details on the type of activity which has triggered the change, I.E. new credit account, application for any type of loan, or change of address, etc. If you believe any activity is fraudulent, our Recovery Advocates are available to assist you. Actively monitoring your credit report will ensure identity theft is recognized and with the help of our Recovery Advocates, handled properly and expediently.

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