Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Pleased be advised, digital account opening will be temporarily unavailable overnight from 1:00 a.m. to 8:00 a.m. for scheduled maintenance. We apologize for any inconvenience.
Frequently Asked Question
Since Citadel is a credit union, you can open an account with us if you live, work, worship, or study in Pennsylvania, Delaware, Ohio, New York, New Jersey, Maryland, or West Virginia. You can also become a Citadel member if a member of your family or household is eligible to be a customer, no matter where you live.
By proceeding, please note you will be leaving Citadel’s website. This linked site is not operated or monitored by Citadel Credit Union and our privacy and security policies do not apply. Citadel is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, accuracy, products, or services that are offered or expressed on other websites.
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