Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home. Learn More
Frequently Asked Question
Members receive a written notification explaining the change. If based on credit report information, the notice includes details required under federal regulations. Members that utilize online banking will additionally be notified digitally when logging in to online banking.
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